Terms of Use

Welcome to our website (Site). These terms apply to your use of this Site (Terms).

In these Terms:

Linked Site means any third party website linked to this Site by us or users of the Site.

you means the person accessing this Site.

we, our or us means Firetail.

Secure Login Areas

If this Site has a secured login area (for example, to allow you to access test results we have produced for you), (Secured Area) you may only access the Secured Area:

If you are properly registered by us to do so; and

(if applicable) You have entered into a formal agreement with us as to the use of the Secured Area (Secured Area Terms).

Where Secured Area Terms are in place they apply to your use of the Secured Area and these Terms have no application to your access and use of the Secured Area.

You agree that you will not attempt to access any Secured Area which requires a user login and password unless we have authorised the same. You agree that in applying for any such user login and password that all information you provide to us will be true and correct.


We do not guarantee the accuracy, currency, reliability, fitness for purpose and completeness of any content on this Site or any Linked Site. Accordingly, we do not accept any liability for any loss or damage which may directly or indirectly result from any content, whether negligent or otherwise, contained on this Site or any Linked Site.

We do not guarantee that any content obtained from this Site or any Linked Site is free from computer viruses or other defects. You accept all responsibility for any loss, damage or other consequences resulting directly or indirectly from downloading or from using any content of this Site or any Linked Site.

You should exercise caution when accessing this Site or any Linked Site and when making any decisions or taking any action based upon any content on this Site or any Linked Site.

We reserve the right to update or remove content on this Site at any time and for any reason without notice.

Linked Sites

We do not endorse the content of or views expressed on Linked Sites.

Exclusion of Implied Terms

To the extent permitted by law, we make no representations and give no warranty in respect of the condition, character, accuracy, currency and efficiency for purpose of this Site or any Linked Site including content contained in the same.

Liability, Release and Limitation of Liability

We are not liable for any loss or damage, including indirect or consequential loss or damage, however caused, in respect of your use of this Site or any Linked Site or any decision made or action taken in reliance of the content contained on this Site or any Linked Site, subject to any terms implied by law that cannot be excluded.

To the fullest extent permitted by law, you will indemnify us from and against any loss, cost, expense (including legal costs and expenses), or liability incurred from any claim, demand, action or proceedings by any person which arises because of your direct or related use of this Site, any content that you contribute to this Site, any breach of these Terms (including any warranty contained in the Terms) by you or any damage that you cause to us or this Site.


We do not guarantee that any email you send us will be received by us or that it will be free from third party interception. Where you have registered to received email updates from us, all emails (plus attachments to the same) that we send to you are governed by these Terms unless specified otherwise.

Copyright and Linking

Copyright in the information contained on this Site is protected under the Copyright Act 1968 (Cth), through international treaties and the domestic laws of most countries. The information contained on this Site is owned by or licensed to us. We reserve all rights to this Site. You may download and print information from this Site for viewing without our or the specified owner’s consent but you may only use the same for your own personal non-commercial use or for the non-commercial use of your organisation. You must not alter or adapt any information you obtain from this Site.

If you believe that any content on this Site infringes the rights of a copyright holder, please contact us immediately by email.

You may not link to our website without our prior written consent.


We maintain a strong privacy policy relating to all information that you provide through this Site and we will take all reasonable steps to prevent any data being inappropriately released or misused. For further information on our privacy policy, please click here to view our Privacy Policy.

Changes to Terms

We may amend, revise or change these Terms at any time. Each time you use this Site you are agreeing to the Terms applicable at that time. For your convenience, we attempt to provide a link to these Terms at the bottom of every page of this Site.

Governing law and jurisdiction

These Terms are governed by and in accordance with the laws of South Australia and the Commonwealth of Australia. The State or Federal Courts located in South Australia will have exclusive jurisdiction to hear and determine any claims or disputes arising out of or relating to these Terms.


If a provision of these Terms would, but for this clause, be unenforceable:

The provision must be read down to the extent necessary to avoid that result; and

If the provision cannot be read down to that extent, it must be severed without affecting the validity and enforceability of the remainder of these Terms.

Contact Details

If you have any queries in respect of these Terms, please contact us by email via the contact page.